Insurance business process outsourcing is a sub-division of the banking, financial services and insurance (BFSI) business process outsourcing business.BPO service providers support some of the world's leading financial institutions and custodians.Insurance business process outsourcing (BPO) is part of outsourcing, which involves subcontracting the organization's business processes to third-party suppliers with expertise in the insurance field.
The global Insurance Business Process Outsourcing (BPO) market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Insurance Business Process Outsourcing (BPO) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Insurance Business Process Outsourcing (BPO) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Insurance Business Process Outsourcing (BPO) in BFSI is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Insurance Business Process Outsourcing (BPO) include Genpact, EXL Services Holdings, Cognizant, Xchanging (DXC Technology), Dell, TCS, Sutherland Global Services, WNS Holdings and Accenture, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Insurance Business Process Outsourcing (BPO), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Insurance Business Process Outsourcing (BPO).
Report Scope
The Insurance Business Process Outsourcing (BPO) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Insurance Business Process Outsourcing (BPO) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Insurance Business Process Outsourcing (BPO) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Âé¶¹Ô´´ Segmentation
By Company
Genpact
EXL Services Holdings
Cognizant
Xchanging (DXC Technology)
Dell
TCS
Sutherland Global Services
WNS Holdings
Accenture
Tech Mahindra
Xerox
MphasiS
Capita
Serco Group
Computer Sciences
HCL
IGate
Infosys
Syntel
Exlservice Holdings
Invensis
Wipro
Segment by Type
By Operation
Development
Âé¶¹Ô´´ing
Administration
Asset Management
Claims Management
By Insurance
Property and Casualty
Life and Pension
Segment by Application
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Insurance Business Process Outsourcing (BPO) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
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1 Report Overview
1.1 Study Scope
1.2 Âé¶¹Ô´´ Analysis By Operation
1.2.1 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size Growth Rate By Operation: 2019 VS 2023 VS 2030
1.2.2 Development
1.2.3 Âé¶¹Ô´´ing
1.2.4 Administration
1.2.5 Asset Management
1.2.6 Claims Management
1.3 Âé¶¹Ô´´ by Application
1.3.1 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Growth by Application: 2019 VS 2023 VS 2030
1.3.2 BFSI
1.3.3 Manufacturing
1.3.4 Healthcare
1.3.5 Retail
1.3.6 Telecom
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Perspective (2019-2030)
2.2 Insurance Business Process Outsourcing (BPO) Growth Trends by Region
2.2.1 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Region: 2019 VS 2023 VS 2030
2.2.2 Insurance Business Process Outsourcing (BPO) Historic Âé¶¹Ô´´ Size by Region (2019-2024)
2.2.3 Insurance Business Process Outsourcing (BPO) Forecasted Âé¶¹Ô´´ Size by Region (2025-2030)
2.3 Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Dynamics
2.3.1 Insurance Business Process Outsourcing (BPO) Industry Trends
2.3.2 Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Drivers
2.3.3 Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Challenges
2.3.4 Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Restraints
3 Competition Landscape by Key Players
3.1 Global Top Insurance Business Process Outsourcing (BPO) Players by Revenue
3.1.1 Global Top Insurance Business Process Outsourcing (BPO) Players by Revenue (2019-2024)
3.1.2 Global Insurance Business Process Outsourcing (BPO) Revenue Âé¶¹Ô´´ Share by Players (2019-2024)
3.2 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Insurance Business Process Outsourcing (BPO) Revenue
3.4 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Concentration Ratio
3.4.1 Global Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Insurance Business Process Outsourcing (BPO) Revenue in 2023
3.5 Insurance Business Process Outsourcing (BPO) Key Players Head office and Area Served
3.6 Key Players Insurance Business Process Outsourcing (BPO) Product Solution and Service
3.7 Date of Enter into Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´
3.8 Mergers & Acquisitions, Expansion Plans
4 Insurance Business Process Outsourcing (BPO) Breakdown Data by Type
4.1 Global Insurance Business Process Outsourcing (BPO) Historic Âé¶¹Ô´´ Size by Type (2019-2024)
4.2 Global Insurance Business Process Outsourcing (BPO) Forecasted Âé¶¹Ô´´ Size by Type (2025-2030)
5 Insurance Business Process Outsourcing (BPO) Breakdown Data by Application
5.1 Global Insurance Business Process Outsourcing (BPO) Historic Âé¶¹Ô´´ Size by Application (2019-2024)
5.2 Global Insurance Business Process Outsourcing (BPO) Forecasted Âé¶¹Ô´´ Size by Application (2025-2030)
6 North America
6.1 North America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size (2019-2030)
6.2 North America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2019-2024)
6.4 North America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size (2019-2030)
7.2 Europe Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2019-2024)
7.4 Europe Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size (2019-2030)
8.2 Asia-Pacific Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Region (2019-2024)
8.4 Asia-Pacific Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size (2019-2030)
9.2 Latin America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2019-2024)
9.4 Latin America Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size (2019-2030)
10.2 Middle East & Africa Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2019-2024)
10.4 Middle East & Africa Insurance Business Process Outsourcing (BPO) Âé¶¹Ô´´ Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Genpact
11.1.1 Genpact Company Detail
11.1.2 Genpact Business Overview
11.1.3 Genpact Insurance Business Process Outsourcing (BPO) Introduction
11.1.4 Genpact Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.1.5 Genpact Recent Development
11.2 EXL Services Holdings
11.2.1 EXL Services Holdings Company Detail
11.2.2 EXL Services Holdings Business Overview
11.2.3 EXL Services Holdings Insurance Business Process Outsourcing (BPO) Introduction
11.2.4 EXL Services Holdings Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.2.5 EXL Services Holdings Recent Development
11.3 Cognizant
11.3.1 Cognizant Company Detail
11.3.2 Cognizant Business Overview
11.3.3 Cognizant Insurance Business Process Outsourcing (BPO) Introduction
11.3.4 Cognizant Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.3.5 Cognizant Recent Development
11.4 Xchanging (DXC Technology)
11.4.1 Xchanging (DXC Technology) Company Detail
11.4.2 Xchanging (DXC Technology) Business Overview
11.4.3 Xchanging (DXC Technology) Insurance Business Process Outsourcing (BPO) Introduction
11.4.4 Xchanging (DXC Technology) Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.4.5 Xchanging (DXC Technology) Recent Development
11.5 Dell
11.5.1 Dell Company Detail
11.5.2 Dell Business Overview
11.5.3 Dell Insurance Business Process Outsourcing (BPO) Introduction
11.5.4 Dell Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.5.5 Dell Recent Development
11.6 TCS
11.6.1 TCS Company Detail
11.6.2 TCS Business Overview
11.6.3 TCS Insurance Business Process Outsourcing (BPO) Introduction
11.6.4 TCS Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.6.5 TCS Recent Development
11.7 Sutherland Global Services
11.7.1 Sutherland Global Services Company Detail
11.7.2 Sutherland Global Services Business Overview
11.7.3 Sutherland Global Services Insurance Business Process Outsourcing (BPO) Introduction
11.7.4 Sutherland Global Services Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.7.5 Sutherland Global Services Recent Development
11.8 WNS Holdings
11.8.1 WNS Holdings Company Detail
11.8.2 WNS Holdings Business Overview
11.8.3 WNS Holdings Insurance Business Process Outsourcing (BPO) Introduction
11.8.4 WNS Holdings Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.8.5 WNS Holdings Recent Development
11.9 Accenture
11.9.1 Accenture Company Detail
11.9.2 Accenture Business Overview
11.9.3 Accenture Insurance Business Process Outsourcing (BPO) Introduction
11.9.4 Accenture Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.9.5 Accenture Recent Development
11.10 Tech Mahindra
11.10.1 Tech Mahindra Company Detail
11.10.2 Tech Mahindra Business Overview
11.10.3 Tech Mahindra Insurance Business Process Outsourcing (BPO) Introduction
11.10.4 Tech Mahindra Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.10.5 Tech Mahindra Recent Development
11.11 Xerox
11.11.1 Xerox Company Detail
11.11.2 Xerox Business Overview
11.11.3 Xerox Insurance Business Process Outsourcing (BPO) Introduction
11.11.4 Xerox Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.11.5 Xerox Recent Development
11.12 MphasiS
11.12.1 MphasiS Company Detail
11.12.2 MphasiS Business Overview
11.12.3 MphasiS Insurance Business Process Outsourcing (BPO) Introduction
11.12.4 MphasiS Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.12.5 MphasiS Recent Development
11.13 Capita
11.13.1 Capita Company Detail
11.13.2 Capita Business Overview
11.13.3 Capita Insurance Business Process Outsourcing (BPO) Introduction
11.13.4 Capita Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.13.5 Capita Recent Development
11.14 Serco Group
11.14.1 Serco Group Company Detail
11.14.2 Serco Group Business Overview
11.14.3 Serco Group Insurance Business Process Outsourcing (BPO) Introduction
11.14.4 Serco Group Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.14.5 Serco Group Recent Development
11.15 Computer Sciences
11.15.1 Computer Sciences Company Detail
11.15.2 Computer Sciences Business Overview
11.15.3 Computer Sciences Insurance Business Process Outsourcing (BPO) Introduction
11.15.4 Computer Sciences Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.15.5 Computer Sciences Recent Development
11.16 HCL
11.16.1 HCL Company Detail
11.16.2 HCL Business Overview
11.16.3 HCL Insurance Business Process Outsourcing (BPO) Introduction
11.16.4 HCL Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.16.5 HCL Recent Development
11.17 IGate
11.17.1 IGate Company Detail
11.17.2 IGate Business Overview
11.17.3 IGate Insurance Business Process Outsourcing (BPO) Introduction
11.17.4 IGate Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.17.5 IGate Recent Development
11.18 Infosys
11.18.1 Infosys Company Detail
11.18.2 Infosys Business Overview
11.18.3 Infosys Insurance Business Process Outsourcing (BPO) Introduction
11.18.4 Infosys Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.18.5 Infosys Recent Development
11.19 Syntel
11.19.1 Syntel Company Detail
11.19.2 Syntel Business Overview
11.19.3 Syntel Insurance Business Process Outsourcing (BPO) Introduction
11.19.4 Syntel Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.19.5 Syntel Recent Development
11.20 Exlservice Holdings
11.20.1 Exlservice Holdings Company Detail
11.20.2 Exlservice Holdings Business Overview
11.20.3 Exlservice Holdings Insurance Business Process Outsourcing (BPO) Introduction
11.20.4 Exlservice Holdings Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.20.5 Exlservice Holdings Recent Development
11.21 Invensis
11.21.1 Invensis Company Detail
11.21.2 Invensis Business Overview
11.21.3 Invensis Insurance Business Process Outsourcing (BPO) Introduction
11.21.4 Invensis Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.21.5 Invensis Recent Development
11.22 Wipro
11.22.1 Wipro Company Detail
11.22.2 Wipro Business Overview
11.22.3 Wipro Insurance Business Process Outsourcing (BPO) Introduction
11.22.4 Wipro Revenue in Insurance Business Process Outsourcing (BPO) Business (2019-2024)
11.22.5 Wipro Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Genpact
EXL Services Holdings
Cognizant
Xchanging (DXC Technology)
Dell
TCS
Sutherland Global Services
WNS Holdings
Accenture
Tech Mahindra
Xerox
MphasiS
Capita
Serco Group
Computer Sciences
HCL
IGate
Infosys
Syntel
Exlservice Holdings
Invensis
Wipro
Ìý
Ìý
*If Applicable.