Global Customer Relationship Management Software 麻豆原创 Research Report 2024

Publication ID:

PB506246308

Publication Date:

June 7, 2024

Pages:

100

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

Customer relationship management (CRM) software is a category of software that provides functionality to companies in four segments: sales, marketing, customer service and digital commerce.
The global Customer Relationship Management Software market was valued at US$ 70020 million in 2023 and is anticipated to reach US$ 110500 million by 2030, witnessing a CAGR of 6.8% during the forecast period 2024-2030.
North America and Europe are the two largest consumption regions of CRM Software in the world in the past few years and it will keep increasing in the next few years. APAC regions like Japan and China, Australia, India and Southeast Asia, are forecasted to grow at a faster growth in the forecast period.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management Software.
Report Scope
The Customer Relationship Management Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
麻豆原创 Segmentation
By Company
Salesforce
Microsoft
Adobe 麻豆原创ing Cloud
monday
Zoho
Oracle
SAP
Zendesk
Nextiva CRM
Thryv
HubSpot
ActiveCampaign
Freshworks
Pipedrive
Pipeliner
Nimble
Epsilon
Genesys
Mailchimp
Verint
Shopify
Segment by Type
Cloud-based
On-premises
Segment by Application
BFSI
Healthcare
Consumer
Retail
Industrial Products and Construction
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management Software companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 麻豆原创 Analysis by Type
1.2.1 Global Customer Relationship Management Software 麻豆原创 Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud-based
1.2.3 On-premises
1.3 麻豆原创 by Application
1.3.1 Global Customer Relationship Management Software 麻豆原创 Growth by Application: 2019 VS 2023 VS 2030
1.3.2 BFSI
1.3.3 Healthcare
1.3.4 Consumer
1.3.5 Retail
1.3.6 Industrial Products and Construction
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Relationship Management Software 麻豆原创 Perspective (2019-2030)
2.2 Customer Relationship Management Software Growth Trends by Region
2.2.1 Global Customer Relationship Management Software 麻豆原创 Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Relationship Management Software Historic 麻豆原创 Size by Region (2019-2024)
2.2.3 Customer Relationship Management Software Forecasted 麻豆原创 Size by Region (2025-2030)
2.3 Customer Relationship Management Software 麻豆原创 Dynamics
2.3.1 Customer Relationship Management Software Industry Trends
2.3.2 Customer Relationship Management Software 麻豆原创 Drivers
2.3.3 Customer Relationship Management Software 麻豆原创 Challenges
2.3.4 Customer Relationship Management Software 麻豆原创 Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Relationship Management Software Players by Revenue
3.1.1 Global Top Customer Relationship Management Software Players by Revenue (2019-2024)
3.1.2 Global Customer Relationship Management Software Revenue 麻豆原创 Share by Players (2019-2024)
3.2 Global Customer Relationship Management Software 麻豆原创 Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management Software Revenue
3.4 Global Customer Relationship Management Software 麻豆原创 Concentration Ratio
3.4.1 Global Customer Relationship Management Software 麻豆原创 Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management Software Revenue in 2023
3.5 Customer Relationship Management Software Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management Software Product Solution and Service
3.7 Date of Enter into Customer Relationship Management Software 麻豆原创
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Relationship Management Software Breakdown Data by Type
4.1 Global Customer Relationship Management Software Historic 麻豆原创 Size by Type (2019-2024)
4.2 Global Customer Relationship Management Software Forecasted 麻豆原创 Size by Type (2025-2030)
5 Customer Relationship Management Software Breakdown Data by Application
5.1 Global Customer Relationship Management Software Historic 麻豆原创 Size by Application (2019-2024)
5.2 Global Customer Relationship Management Software Forecasted 麻豆原创 Size by Application (2025-2030)
6 North America
6.1 North America Customer Relationship Management Software 麻豆原创 Size (2019-2030)
6.2 North America Customer Relationship Management Software 麻豆原创 Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Relationship Management Software 麻豆原创 Size by Country (2019-2024)
6.4 North America Customer Relationship Management Software 麻豆原创 Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Relationship Management Software 麻豆原创 Size (2019-2030)
7.2 Europe Customer Relationship Management Software 麻豆原创 Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Relationship Management Software 麻豆原创 Size by Country (2019-2024)
7.4 Europe Customer Relationship Management Software 麻豆原创 Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Relationship Management Software 麻豆原创 Size (2019-2030)
8.2 Asia-Pacific Customer Relationship Management Software 麻豆原创 Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Relationship Management Software 麻豆原创 Size by Region (2019-2024)
8.4 Asia-Pacific Customer Relationship Management Software 麻豆原创 Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Relationship Management Software 麻豆原创 Size (2019-2030)
9.2 Latin America Customer Relationship Management Software 麻豆原创 Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Relationship Management Software 麻豆原创 Size by Country (2019-2024)
9.4 Latin America Customer Relationship Management Software 麻豆原创 Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Relationship Management Software 麻豆原创 Size (2019-2030)
10.2 Middle East & Africa Customer Relationship Management Software 麻豆原创 Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Relationship Management Software 麻豆原创 Size by Country (2019-2024)
10.4 Middle East & Africa Customer Relationship Management Software 麻豆原创 Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Salesforce
11.1.1 Salesforce Company Detail
11.1.2 Salesforce Business Overview
11.1.3 Salesforce Customer Relationship Management Software Introduction
11.1.4 Salesforce Revenue in Customer Relationship Management Software Business (2019-2024)
11.1.5 Salesforce Recent Development
11.2 Microsoft
11.2.1 Microsoft Company Detail
11.2.2 Microsoft Business Overview
11.2.3 Microsoft Customer Relationship Management Software Introduction
11.2.4 Microsoft Revenue in Customer Relationship Management Software Business (2019-2024)
11.2.5 Microsoft Recent Development
11.3 Adobe 麻豆原创ing Cloud
11.3.1 Adobe 麻豆原创ing Cloud Company Detail
11.3.2 Adobe 麻豆原创ing Cloud Business Overview
11.3.3 Adobe 麻豆原创ing Cloud Customer Relationship Management Software Introduction
11.3.4 Adobe 麻豆原创ing Cloud Revenue in Customer Relationship Management Software Business (2019-2024)
11.3.5 Adobe 麻豆原创ing Cloud Recent Development
11.4 monday
11.4.1 monday Company Detail
11.4.2 monday Business Overview
11.4.3 monday Customer Relationship Management Software Introduction
11.4.4 monday Revenue in Customer Relationship Management Software Business (2019-2024)
11.4.5 monday Recent Development
11.5 Zoho
11.5.1 Zoho Company Detail
11.5.2 Zoho Business Overview
11.5.3 Zoho Customer Relationship Management Software Introduction
11.5.4 Zoho Revenue in Customer Relationship Management Software Business (2019-2024)
11.5.5 Zoho Recent Development
11.6 Oracle
11.6.1 Oracle Company Detail
11.6.2 Oracle Business Overview
11.6.3 Oracle Customer Relationship Management Software Introduction
11.6.4 Oracle Revenue in Customer Relationship Management Software Business (2019-2024)
11.6.5 Oracle Recent Development
11.7 SAP
11.7.1 SAP Company Detail
11.7.2 SAP Business Overview
11.7.3 SAP Customer Relationship Management Software Introduction
11.7.4 SAP Revenue in Customer Relationship Management Software Business (2019-2024)
11.7.5 SAP Recent Development
11.8 Zendesk
11.8.1 Zendesk Company Detail
11.8.2 Zendesk Business Overview
11.8.3 Zendesk Customer Relationship Management Software Introduction
11.8.4 Zendesk Revenue in Customer Relationship Management Software Business (2019-2024)
11.8.5 Zendesk Recent Development
11.9 Nextiva CRM
11.9.1 Nextiva CRM Company Detail
11.9.2 Nextiva CRM Business Overview
11.9.3 Nextiva CRM Customer Relationship Management Software Introduction
11.9.4 Nextiva CRM Revenue in Customer Relationship Management Software Business (2019-2024)
11.9.5 Nextiva CRM Recent Development
11.10 Thryv
11.10.1 Thryv Company Detail
11.10.2 Thryv Business Overview
11.10.3 Thryv Customer Relationship Management Software Introduction
11.10.4 Thryv Revenue in Customer Relationship Management Software Business (2019-2024)
11.10.5 Thryv Recent Development
11.11 HubSpot
11.11.1 HubSpot Company Detail
11.11.2 HubSpot Business Overview
11.11.3 HubSpot Customer Relationship Management Software Introduction
11.11.4 HubSpot Revenue in Customer Relationship Management Software Business (2019-2024)
11.11.5 HubSpot Recent Development
11.12 ActiveCampaign
11.12.1 ActiveCampaign Company Detail
11.12.2 ActiveCampaign Business Overview
11.12.3 ActiveCampaign Customer Relationship Management Software Introduction
11.12.4 ActiveCampaign Revenue in Customer Relationship Management Software Business (2019-2024)
11.12.5 ActiveCampaign Recent Development
11.13 Freshworks
11.13.1 Freshworks Company Detail
11.13.2 Freshworks Business Overview
11.13.3 Freshworks Customer Relationship Management Software Introduction
11.13.4 Freshworks Revenue in Customer Relationship Management Software Business (2019-2024)
11.13.5 Freshworks Recent Development
11.14 Pipedrive
11.14.1 Pipedrive Company Detail
11.14.2 Pipedrive Business Overview
11.14.3 Pipedrive Customer Relationship Management Software Introduction
11.14.4 Pipedrive Revenue in Customer Relationship Management Software Business (2019-2024)
11.14.5 Pipedrive Recent Development
11.15 Pipeliner
11.15.1 Pipeliner Company Detail
11.15.2 Pipeliner Business Overview
11.15.3 Pipeliner Customer Relationship Management Software Introduction
11.15.4 Pipeliner Revenue in Customer Relationship Management Software Business (2019-2024)
11.15.5 Pipeliner Recent Development
11.16 Nimble
11.16.1 Nimble Company Detail
11.16.2 Nimble Business Overview
11.16.3 Nimble Customer Relationship Management Software Introduction
11.16.4 Nimble Revenue in Customer Relationship Management Software Business (2019-2024)
11.16.5 Nimble Recent Development
11.17 Epsilon
11.17.1 Epsilon Company Detail
11.17.2 Epsilon Business Overview
11.17.3 Epsilon Customer Relationship Management Software Introduction
11.17.4 Epsilon Revenue in Customer Relationship Management Software Business (2019-2024)
11.17.5 Epsilon Recent Development
11.18 Genesys
11.18.1 Genesys Company Detail
11.18.2 Genesys Business Overview
11.18.3 Genesys Customer Relationship Management Software Introduction
11.18.4 Genesys Revenue in Customer Relationship Management Software Business (2019-2024)
11.18.5 Genesys Recent Development
11.19 Mailchimp
11.19.1 Mailchimp Company Detail
11.19.2 Mailchimp Business Overview
11.19.3 Mailchimp Customer Relationship Management Software Introduction
11.19.4 Mailchimp Revenue in Customer Relationship Management Software Business (2019-2024)
11.19.5 Mailchimp Recent Development
11.20 Verint
11.20.1 Verint Company Detail
11.20.2 Verint Business Overview
11.20.3 Verint Customer Relationship Management Software Introduction
11.20.4 Verint Revenue in Customer Relationship Management Software Business (2019-2024)
11.20.5 Verint Recent Development
11.21 Shopify
11.21.1 Shopify Company Detail
11.21.2 Shopify Business Overview
11.21.3 Shopify Customer Relationship Management Software Introduction
11.21.4 Shopify Revenue in Customer Relationship Management Software Business (2019-2024)
11.21.5 Shopify Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Companies Mentioned:

Salesforce
Microsoft
Adobe 麻豆原创ing Cloud
monday
Zoho
Oracle
SAP
Zendesk
Nextiva CRM
Thryv
HubSpot
ActiveCampaign
Freshworks
Pipedrive
Pipeliner
Nimble
Epsilon
Genesys
Mailchimp
Verint
Shopify

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