Global CRM for Utilities 麻豆原创 Research Report 2025

Publication ID:

PB503253599

Publication Date:

March 7, 2025

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

The global market for CRM for Utilities was valued at US$ 1680 million in the year 2024 and is projected to reach a revised size of US$ 2705 million by 2031, growing at a CAGR of 7.9% during the forecast period.
Utilities Customer Relationship Management (CRM for Utilities) refers to customer relationship management solutions custom designed for utility companies (such as electricity, water, gas, etc.). These solutions are designed to help utility companies better understand and manage relationships with customers, improve service levels, optimize operational efficiency, and enhance customer satisfaction.
North American market for CRM for Utilities is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for CRM for Utilities is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for CRM for Utilities in Customer Interaction is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of CRM for Utilities include Tokara Solutions, Zendesk, Rackspace Technology, Tableau, Creatio, Monday, Hubspot CRM, Edams, Oracle, Clickup, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for CRM for Utilities, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding CRM for Utilities.
The CRM for Utilities market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global CRM for Utilities market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the CRM for Utilities companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
麻豆原创 Segmentation
By Company
Tokara Solutions
Zendesk
Rackspace Technology
Tableau
Creatio
Monday
Hubspot CRM
Edams
Oracle
Clickup
Sage CRM
Pipeliner
Apptivo
Salesforce
Zoho
Freshsales
Microsoft
SAP
IBM
CGI
Segment by Type
Customer Service & Support
Billing & Invoicing Management
Others
Segment by Application
Customer Interaction
麻豆原创ing
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of CRM for Utilities company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 麻豆原创 Analysis by Type
1.2.1 Global CRM for Utilities 麻豆原创 Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Customer Service & Support
1.2.3 Billing & Invoicing Management
1.2.4 Others
1.3 麻豆原创 by Application
1.3.1 Global CRM for Utilities 麻豆原创 Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Customer Interaction
1.3.3 麻豆原创ing
1.3.4 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global CRM for Utilities 麻豆原创 Perspective (2020-2031)
2.2 Global CRM for Utilities Growth Trends by Region
2.2.1 Global CRM for Utilities 麻豆原创 Size by Region: 2020 VS 2024 VS 2031
2.2.2 CRM for Utilities Historic 麻豆原创 Size by Region (2020-2025)
2.2.3 CRM for Utilities Forecasted 麻豆原创 Size by Region (2026-2031)
2.3 CRM for Utilities 麻豆原创 Dynamics
2.3.1 CRM for Utilities Industry Trends
2.3.2 CRM for Utilities 麻豆原创 Drivers
2.3.3 CRM for Utilities 麻豆原创 Challenges
2.3.4 CRM for Utilities 麻豆原创 Restraints
3 Competition Landscape by Key Players
3.1 Global Top CRM for Utilities Players by Revenue
3.1.1 Global Top CRM for Utilities Players by Revenue (2020-2025)
3.1.2 Global CRM for Utilities Revenue 麻豆原创 Share by Players (2020-2025)
3.2 Global Top CRM for Utilities Players by Company Type and 麻豆原创 Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by CRM for Utilities Revenue
3.4 Global CRM for Utilities 麻豆原创 Concentration Ratio
3.4.1 Global CRM for Utilities 麻豆原创 Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM for Utilities Revenue in 2024
3.5 Global Key Players of CRM for Utilities Head office and Area Served
3.6 Global Key Players of CRM for Utilities, Product and Application
3.7 Global Key Players of CRM for Utilities, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM for Utilities Breakdown Data by Type
4.1 Global CRM for Utilities Historic 麻豆原创 Size by Type (2020-2025)
4.2 Global CRM for Utilities Forecasted 麻豆原创 Size by Type (2026-2031)
5 CRM for Utilities Breakdown Data by Application
5.1 Global CRM for Utilities Historic 麻豆原创 Size by Application (2020-2025)
5.2 Global CRM for Utilities Forecasted 麻豆原创 Size by Application (2026-2031)
6 North America
6.1 North America CRM for Utilities 麻豆原创 Size (2020-2031)
6.2 North America CRM for Utilities 麻豆原创 Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America CRM for Utilities 麻豆原创 Size by Country (2020-2025)
6.4 North America CRM for Utilities 麻豆原创 Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe CRM for Utilities 麻豆原创 Size (2020-2031)
7.2 Europe CRM for Utilities 麻豆原创 Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe CRM for Utilities 麻豆原创 Size by Country (2020-2025)
7.4 Europe CRM for Utilities 麻豆原创 Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific CRM for Utilities 麻豆原创 Size (2020-2031)
8.2 Asia-Pacific CRM for Utilities 麻豆原创 Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific CRM for Utilities 麻豆原创 Size by Region (2020-2025)
8.4 Asia-Pacific CRM for Utilities 麻豆原创 Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America CRM for Utilities 麻豆原创 Size (2020-2031)
9.2 Latin America CRM for Utilities 麻豆原创 Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America CRM for Utilities 麻豆原创 Size by Country (2020-2025)
9.4 Latin America CRM for Utilities 麻豆原创 Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa CRM for Utilities 麻豆原创 Size (2020-2031)
10.2 Middle East & Africa CRM for Utilities 麻豆原创 Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa CRM for Utilities 麻豆原创 Size by Country (2020-2025)
10.4 Middle East & Africa CRM for Utilities 麻豆原创 Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Tokara Solutions
11.1.1 Tokara Solutions Company Details
11.1.2 Tokara Solutions Business Overview
11.1.3 Tokara Solutions CRM for Utilities Introduction
11.1.4 Tokara Solutions Revenue in CRM for Utilities Business (2020-2025)
11.1.5 Tokara Solutions Recent Development
11.2 Zendesk
11.2.1 Zendesk Company Details
11.2.2 Zendesk Business Overview
11.2.3 Zendesk CRM for Utilities Introduction
11.2.4 Zendesk Revenue in CRM for Utilities Business (2020-2025)
11.2.5 Zendesk Recent Development
11.3 Rackspace Technology
11.3.1 Rackspace Technology Company Details
11.3.2 Rackspace Technology Business Overview
11.3.3 Rackspace Technology CRM for Utilities Introduction
11.3.4 Rackspace Technology Revenue in CRM for Utilities Business (2020-2025)
11.3.5 Rackspace Technology Recent Development
11.4 Tableau
11.4.1 Tableau Company Details
11.4.2 Tableau Business Overview
11.4.3 Tableau CRM for Utilities Introduction
11.4.4 Tableau Revenue in CRM for Utilities Business (2020-2025)
11.4.5 Tableau Recent Development
11.5 Creatio
11.5.1 Creatio Company Details
11.5.2 Creatio Business Overview
11.5.3 Creatio CRM for Utilities Introduction
11.5.4 Creatio Revenue in CRM for Utilities Business (2020-2025)
11.5.5 Creatio Recent Development
11.6 Monday
11.6.1 Monday Company Details
11.6.2 Monday Business Overview
11.6.3 Monday CRM for Utilities Introduction
11.6.4 Monday Revenue in CRM for Utilities Business (2020-2025)
11.6.5 Monday Recent Development
11.7 Hubspot CRM
11.7.1 Hubspot CRM Company Details
11.7.2 Hubspot CRM Business Overview
11.7.3 Hubspot CRM CRM for Utilities Introduction
11.7.4 Hubspot CRM Revenue in CRM for Utilities Business (2020-2025)
11.7.5 Hubspot CRM Recent Development
11.8 Edams
11.8.1 Edams Company Details
11.8.2 Edams Business Overview
11.8.3 Edams CRM for Utilities Introduction
11.8.4 Edams Revenue in CRM for Utilities Business (2020-2025)
11.8.5 Edams Recent Development
11.9 Oracle
11.9.1 Oracle Company Details
11.9.2 Oracle Business Overview
11.9.3 Oracle CRM for Utilities Introduction
11.9.4 Oracle Revenue in CRM for Utilities Business (2020-2025)
11.9.5 Oracle Recent Development
11.10 Clickup
11.10.1 Clickup Company Details
11.10.2 Clickup Business Overview
11.10.3 Clickup CRM for Utilities Introduction
11.10.4 Clickup Revenue in CRM for Utilities Business (2020-2025)
11.10.5 Clickup Recent Development
11.11 Sage CRM
11.11.1 Sage CRM Company Details
11.11.2 Sage CRM Business Overview
11.11.3 Sage CRM CRM for Utilities Introduction
11.11.4 Sage CRM Revenue in CRM for Utilities Business (2020-2025)
11.11.5 Sage CRM Recent Development
11.12 Pipeliner
11.12.1 Pipeliner Company Details
11.12.2 Pipeliner Business Overview
11.12.3 Pipeliner CRM for Utilities Introduction
11.12.4 Pipeliner Revenue in CRM for Utilities Business (2020-2025)
11.12.5 Pipeliner Recent Development
11.13 Apptivo
11.13.1 Apptivo Company Details
11.13.2 Apptivo Business Overview
11.13.3 Apptivo CRM for Utilities Introduction
11.13.4 Apptivo Revenue in CRM for Utilities Business (2020-2025)
11.13.5 Apptivo Recent Development
11.14 Salesforce
11.14.1 Salesforce Company Details
11.14.2 Salesforce Business Overview
11.14.3 Salesforce CRM for Utilities Introduction
11.14.4 Salesforce Revenue in CRM for Utilities Business (2020-2025)
11.14.5 Salesforce Recent Development
11.15 Zoho
11.15.1 Zoho Company Details
11.15.2 Zoho Business Overview
11.15.3 Zoho CRM for Utilities Introduction
11.15.4 Zoho Revenue in CRM for Utilities Business (2020-2025)
11.15.5 Zoho Recent Development
11.16 Freshsales
11.16.1 Freshsales Company Details
11.16.2 Freshsales Business Overview
11.16.3 Freshsales CRM for Utilities Introduction
11.16.4 Freshsales Revenue in CRM for Utilities Business (2020-2025)
11.16.5 Freshsales Recent Development
11.17 Microsoft
11.17.1 Microsoft Company Details
11.17.2 Microsoft Business Overview
11.17.3 Microsoft CRM for Utilities Introduction
11.17.4 Microsoft Revenue in CRM for Utilities Business (2020-2025)
11.17.5 Microsoft Recent Development
11.18 SAP
11.18.1 SAP Company Details
11.18.2 SAP Business Overview
11.18.3 SAP CRM for Utilities Introduction
11.18.4 SAP Revenue in CRM for Utilities Business (2020-2025)
11.18.5 SAP Recent Development
11.19 IBM
11.19.1 IBM Company Details
11.19.2 IBM Business Overview
11.19.3 IBM CRM for Utilities Introduction
11.19.4 IBM Revenue in CRM for Utilities Business (2020-2025)
11.19.5 IBM Recent Development
11.20 CGI
11.20.1 CGI Company Details
11.20.2 CGI Business Overview
11.20.3 CGI CRM for Utilities Introduction
11.20.4 CGI Revenue in CRM for Utilities Business (2020-2025)
11.20.5 CGI Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 麻豆原创 Size Estimation
13.1.1.3 麻豆原创 Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

Companies Mentioned:

Tokara Solutions
Zendesk
Rackspace Technology
Tableau
Creatio
Monday
Hubspot CRM
Edams
Oracle
Clickup
Sage CRM
Pipeliner
Apptivo
Salesforce
Zoho
Freshsales
Microsoft
SAP
IBM
CGI

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