
Highlights
The global Cloud-based CRM Software market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North American market for Cloud-based CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
Asia-Pacific market for Cloud-based CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global market for Cloud-based CRM Software in SMEs is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The key global companies of Cloud-based CRM Software include Salesforce, HubSpot, Zendesk, Freshworks CRM, Dynamics 365, SugarCRM, Zoho, monday and Cloze, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Cloud-based CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud-based CRM Software.
The Cloud-based CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Cloud-based CRM Software market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud-based CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.
By Company
Salesforce
HubSpot
Zendesk
Freshworks CRM
Dynamics 365
SugarCRM
Zoho
monday
Cloze
Insightly
Maximizer
Sage
Copper
Nimble
Pipedrive
Really Simple Systems
Sendinblue
Apptivo
webCRM
Less Annoying CRM
Segment by Type
SaaS/Public Cloud-based
PaaS/Private Cloud-based
Segment by Application
SMEs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Core Chapters
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud-based CRM Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the key companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Âé¶¹Ô´´ Analysis by Type
1.2.1 Global Cloud-based CRM Software Âé¶¹Ô´´ Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 SaaS/Public Cloud-based
1.2.3 PaaS/Private Cloud-based
1.3 Âé¶¹Ô´´ by Application
1.3.1 Global Cloud-based CRM Software Âé¶¹Ô´´ Growth by Application: 2018 VS 2022 VS 2029
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud-based CRM Software Âé¶¹Ô´´ Perspective (2018-2029)
2.2 Cloud-based CRM Software Growth Trends by Region
2.2.1 Global Cloud-based CRM Software Âé¶¹Ô´´ Size by Region: 2018 VS 2022 VS 2029
2.2.2 Cloud-based CRM Software Historic Âé¶¹Ô´´ Size by Region (2018-2023)
2.2.3 Cloud-based CRM Software Forecasted Âé¶¹Ô´´ Size by Region (2024-2029)
2.3 Cloud-based CRM Software Âé¶¹Ô´´ Dynamics
2.3.1 Cloud-based CRM Software Industry Trends
2.3.2 Cloud-based CRM Software Âé¶¹Ô´´ Drivers
2.3.3 Cloud-based CRM Software Âé¶¹Ô´´ Challenges
2.3.4 Cloud-based CRM Software Âé¶¹Ô´´ Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud-based CRM Software Players by Revenue
3.1.1 Global Top Cloud-based CRM Software Players by Revenue (2018-2023)
3.1.2 Global Cloud-based CRM Software Revenue Âé¶¹Ô´´ Share by Players (2018-2023)
3.2 Global Cloud-based CRM Software Âé¶¹Ô´´ Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud-based CRM Software Revenue
3.4 Global Cloud-based CRM Software Âé¶¹Ô´´ Concentration Ratio
3.4.1 Global Cloud-based CRM Software Âé¶¹Ô´´ Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud-based CRM Software Revenue in 2022
3.5 Cloud-based CRM Software Key Players Head office and Area Served
3.6 Key Players Cloud-based CRM Software Product Solution and Service
3.7 Date of Enter into Cloud-based CRM Software Âé¶¹Ô´´
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud-based CRM Software Breakdown Data by Type
4.1 Global Cloud-based CRM Software Historic Âé¶¹Ô´´ Size by Type (2018-2023)
4.2 Global Cloud-based CRM Software Forecasted Âé¶¹Ô´´ Size by Type (2024-2029)
5 Cloud-based CRM Software Breakdown Data by Application
5.1 Global Cloud-based CRM Software Historic Âé¶¹Ô´´ Size by Application (2018-2023)
5.2 Global Cloud-based CRM Software Forecasted Âé¶¹Ô´´ Size by Application (2024-2029)
6 North America
6.1 North America Cloud-based CRM Software Âé¶¹Ô´´ Size (2018-2029)
6.2 North America Cloud-based CRM Software Âé¶¹Ô´´ Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2018-2023)
6.4 North America Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Cloud-based CRM Software Âé¶¹Ô´´ Size (2018-2029)
7.2 Europe Cloud-based CRM Software Âé¶¹Ô´´ Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2018-2023)
7.4 Europe Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud-based CRM Software Âé¶¹Ô´´ Size (2018-2029)
8.2 Asia-Pacific Cloud-based CRM Software Âé¶¹Ô´´ Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Cloud-based CRM Software Âé¶¹Ô´´ Size by Region (2018-2023)
8.4 Asia-Pacific Cloud-based CRM Software Âé¶¹Ô´´ Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Cloud-based CRM Software Âé¶¹Ô´´ Size (2018-2029)
9.2 Latin America Cloud-based CRM Software Âé¶¹Ô´´ Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2018-2023)
9.4 Latin America Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud-based CRM Software Âé¶¹Ô´´ Size (2018-2029)
10.2 Middle East & Africa Cloud-based CRM Software Âé¶¹Ô´´ Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2018-2023)
10.4 Middle East & Africa Cloud-based CRM Software Âé¶¹Ô´´ Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Salesforce
11.1.1 Salesforce Company Detail
11.1.2 Salesforce Business Overview
11.1.3 Salesforce Cloud-based CRM Software Introduction
11.1.4 Salesforce Revenue in Cloud-based CRM Software Business (2018-2023)
11.1.5 Salesforce Recent Development
11.2 HubSpot
11.2.1 HubSpot Company Detail
11.2.2 HubSpot Business Overview
11.2.3 HubSpot Cloud-based CRM Software Introduction
11.2.4 HubSpot Revenue in Cloud-based CRM Software Business (2018-2023)
11.2.5 HubSpot Recent Development
11.3 Zendesk
11.3.1 Zendesk Company Detail
11.3.2 Zendesk Business Overview
11.3.3 Zendesk Cloud-based CRM Software Introduction
11.3.4 Zendesk Revenue in Cloud-based CRM Software Business (2018-2023)
11.3.5 Zendesk Recent Development
11.4 Freshworks CRM
11.4.1 Freshworks CRM Company Detail
11.4.2 Freshworks CRM Business Overview
11.4.3 Freshworks CRM Cloud-based CRM Software Introduction
11.4.4 Freshworks CRM Revenue in Cloud-based CRM Software Business (2018-2023)
11.4.5 Freshworks CRM Recent Development
11.5 Dynamics 365
11.5.1 Dynamics 365 Company Detail
11.5.2 Dynamics 365 Business Overview
11.5.3 Dynamics 365 Cloud-based CRM Software Introduction
11.5.4 Dynamics 365 Revenue in Cloud-based CRM Software Business (2018-2023)
11.5.5 Dynamics 365 Recent Development
11.6 SugarCRM
11.6.1 SugarCRM Company Detail
11.6.2 SugarCRM Business Overview
11.6.3 SugarCRM Cloud-based CRM Software Introduction
11.6.4 SugarCRM Revenue in Cloud-based CRM Software Business (2018-2023)
11.6.5 SugarCRM Recent Development
11.7 Zoho
11.7.1 Zoho Company Detail
11.7.2 Zoho Business Overview
11.7.3 Zoho Cloud-based CRM Software Introduction
11.7.4 Zoho Revenue in Cloud-based CRM Software Business (2018-2023)
11.7.5 Zoho Recent Development
11.8 monday
11.8.1 monday Company Detail
11.8.2 monday Business Overview
11.8.3 monday Cloud-based CRM Software Introduction
11.8.4 monday Revenue in Cloud-based CRM Software Business (2018-2023)
11.8.5 monday Recent Development
11.9 Cloze
11.9.1 Cloze Company Detail
11.9.2 Cloze Business Overview
11.9.3 Cloze Cloud-based CRM Software Introduction
11.9.4 Cloze Revenue in Cloud-based CRM Software Business (2018-2023)
11.9.5 Cloze Recent Development
11.10 Insightly
11.10.1 Insightly Company Detail
11.10.2 Insightly Business Overview
11.10.3 Insightly Cloud-based CRM Software Introduction
11.10.4 Insightly Revenue in Cloud-based CRM Software Business (2018-2023)
11.10.5 Insightly Recent Development
11.11 Maximizer
11.11.1 Maximizer Company Detail
11.11.2 Maximizer Business Overview
11.11.3 Maximizer Cloud-based CRM Software Introduction
11.11.4 Maximizer Revenue in Cloud-based CRM Software Business (2018-2023)
11.11.5 Maximizer Recent Development
11.12 Sage
11.12.1 Sage Company Detail
11.12.2 Sage Business Overview
11.12.3 Sage Cloud-based CRM Software Introduction
11.12.4 Sage Revenue in Cloud-based CRM Software Business (2018-2023)
11.12.5 Sage Recent Development
11.13 Copper
11.13.1 Copper Company Detail
11.13.2 Copper Business Overview
11.13.3 Copper Cloud-based CRM Software Introduction
11.13.4 Copper Revenue in Cloud-based CRM Software Business (2018-2023)
11.13.5 Copper Recent Development
11.14 Nimble
11.14.1 Nimble Company Detail
11.14.2 Nimble Business Overview
11.14.3 Nimble Cloud-based CRM Software Introduction
11.14.4 Nimble Revenue in Cloud-based CRM Software Business (2018-2023)
11.14.5 Nimble Recent Development
11.15 Pipedrive
11.15.1 Pipedrive Company Detail
11.15.2 Pipedrive Business Overview
11.15.3 Pipedrive Cloud-based CRM Software Introduction
11.15.4 Pipedrive Revenue in Cloud-based CRM Software Business (2018-2023)
11.15.5 Pipedrive Recent Development
11.16 Really Simple Systems
11.16.1 Really Simple Systems Company Detail
11.16.2 Really Simple Systems Business Overview
11.16.3 Really Simple Systems Cloud-based CRM Software Introduction
11.16.4 Really Simple Systems Revenue in Cloud-based CRM Software Business (2018-2023)
11.16.5 Really Simple Systems Recent Development
11.17 Sendinblue
11.17.1 Sendinblue Company Detail
11.17.2 Sendinblue Business Overview
11.17.3 Sendinblue Cloud-based CRM Software Introduction
11.17.4 Sendinblue Revenue in Cloud-based CRM Software Business (2018-2023)
11.17.5 Sendinblue Recent Development
11.18 Apptivo
11.18.1 Apptivo Company Detail
11.18.2 Apptivo Business Overview
11.18.3 Apptivo Cloud-based CRM Software Introduction
11.18.4 Apptivo Revenue in Cloud-based CRM Software Business (2018-2023)
11.18.5 Apptivo Recent Development
11.19 webCRM
11.19.1 webCRM Company Detail
11.19.2 webCRM Business Overview
11.19.3 webCRM Cloud-based CRM Software Introduction
11.19.4 webCRM Revenue in Cloud-based CRM Software Business (2018-2023)
11.19.5 webCRM Recent Development
11.20 Less Annoying CRM
11.20.1 Less Annoying CRM Company Detail
11.20.2 Less Annoying CRM Business Overview
11.20.3 Less Annoying CRM Cloud-based CRM Software Introduction
11.20.4 Less Annoying CRM Revenue in Cloud-based CRM Software Business (2018-2023)
11.20.5 Less Annoying CRM Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Salesforce
HubSpot
Zendesk
Freshworks CRM
Dynamics 365
SugarCRM
Zoho
monday
Cloze
Insightly
Maximizer
Sage
Copper
Nimble
Pipedrive
Really Simple Systems
Sendinblue
Apptivo
webCRM
Less Annoying CRM
Ìý
Ìý
*If Applicable.
