Business process as a service (BPaaS) is a term for a specific kind of Web-delivered or cloud hosting service that benefits an enterprise by assisting with business objectives. Using the term (BPaaS) implies that the business process is being automated through a remote delivery model.
The global Business-Process-as-a-Service (BPaaS) market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
The large enterprises segment is expected to have the largest market share during the forecast period, owing to the need to reduce the high Capital Expenditure (CAPEX) and Operating Expenditure (OPEX). Large enterprises have dedicated in-house IT resources and larger IT budgets to consider the adoption of the as-a-service model for their business processes. The Small and Medium-Sized Enterprises (SMEs) segment is expected to grow at the highest rate, owing to the high adoption of BPaaS solutions among the SMEs to gain operational efficiency and result in decreased CAPEX, desired outcomes, and improved business efficiency.
This report aims to provide a comprehensive presentation of the global market for Business-Process-as-a-Service (BPaaS), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business-Process-as-a-Service (BPaaS).
Report Scope
The Business-Process-as-a-Service (BPaaS) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Business-Process-as-a-Service (BPaaS) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Business-Process-as-a-Service (BPaaS) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Âé¶¹Ô´´ Segmentation
By Company
IBM
SAP SE
Oracle
Accenture
Capgemini
Fujitsu
TCS
Cognizant
Genpact
EXL
HCL
Wipro
Segment by Type
Operations
Accounting and Finance
Sales and Âé¶¹Ô´´ing
Customer Service and Support
Human Resource Management (HRM)
Procurement and Supply Chain Management
Others
Segment by Application
BFSI
Telecom and IT
Manufacturing
eCommerce and Retail
Healthcare
Government
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Business-Process-as-a-Service (BPaaS) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
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1 Report Overview
1.1 Study Scope
1.2 Âé¶¹Ô´´ Analysis by Type
1.2.1 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Operations
1.2.3 Accounting and Finance
1.2.4 Sales and Âé¶¹Ô´´ing
1.2.5 Customer Service and Support
1.2.6 Human Resource Management (HRM)
1.2.7 Procurement and Supply Chain Management
1.2.8 Others
1.3 Âé¶¹Ô´´ by Application
1.3.1 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Growth by Application: 2019 VS 2023 VS 2030
1.3.2 BFSI
1.3.3 Telecom and IT
1.3.4 Manufacturing
1.3.5 eCommerce and Retail
1.3.6 Healthcare
1.3.7 Government
1.3.8 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Perspective (2019-2030)
2.2 Business-Process-as-a-Service (BPaaS) Growth Trends by Region
2.2.1 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Region: 2019 VS 2023 VS 2030
2.2.2 Business-Process-as-a-Service (BPaaS) Historic Âé¶¹Ô´´ Size by Region (2019-2024)
2.2.3 Business-Process-as-a-Service (BPaaS) Forecasted Âé¶¹Ô´´ Size by Region (2025-2030)
2.3 Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Dynamics
2.3.1 Business-Process-as-a-Service (BPaaS) Industry Trends
2.3.2 Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Drivers
2.3.3 Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Challenges
2.3.4 Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Restraints
3 Competition Landscape by Key Players
3.1 Global Top Business-Process-as-a-Service (BPaaS) Players by Revenue
3.1.1 Global Top Business-Process-as-a-Service (BPaaS) Players by Revenue (2019-2024)
3.1.2 Global Business-Process-as-a-Service (BPaaS) Revenue Âé¶¹Ô´´ Share by Players (2019-2024)
3.2 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Business-Process-as-a-Service (BPaaS) Revenue
3.4 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Concentration Ratio
3.4.1 Global Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Business-Process-as-a-Service (BPaaS) Revenue in 2023
3.5 Business-Process-as-a-Service (BPaaS) Key Players Head office and Area Served
3.6 Key Players Business-Process-as-a-Service (BPaaS) Product Solution and Service
3.7 Date of Enter into Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´
3.8 Mergers & Acquisitions, Expansion Plans
4 Business-Process-as-a-Service (BPaaS) Breakdown Data by Type
4.1 Global Business-Process-as-a-Service (BPaaS) Historic Âé¶¹Ô´´ Size by Type (2019-2024)
4.2 Global Business-Process-as-a-Service (BPaaS) Forecasted Âé¶¹Ô´´ Size by Type (2025-2030)
5 Business-Process-as-a-Service (BPaaS) Breakdown Data by Application
5.1 Global Business-Process-as-a-Service (BPaaS) Historic Âé¶¹Ô´´ Size by Application (2019-2024)
5.2 Global Business-Process-as-a-Service (BPaaS) Forecasted Âé¶¹Ô´´ Size by Application (2025-2030)
6 North America
6.1 North America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size (2019-2030)
6.2 North America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2019-2024)
6.4 North America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size (2019-2030)
7.2 Europe Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2019-2024)
7.4 Europe Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size (2019-2030)
8.2 Asia-Pacific Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Region (2019-2024)
8.4 Asia-Pacific Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size (2019-2030)
9.2 Latin America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2019-2024)
9.4 Latin America Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size (2019-2030)
10.2 Middle East & Africa Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2019-2024)
10.4 Middle East & Africa Business-Process-as-a-Service (BPaaS) Âé¶¹Ô´´ Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Detail
11.1.2 IBM Business Overview
11.1.3 IBM Business-Process-as-a-Service (BPaaS) Introduction
11.1.4 IBM Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.1.5 IBM Recent Development
11.2 SAP SE
11.2.1 SAP SE Company Detail
11.2.2 SAP SE Business Overview
11.2.3 SAP SE Business-Process-as-a-Service (BPaaS) Introduction
11.2.4 SAP SE Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.2.5 SAP SE Recent Development
11.3 Oracle
11.3.1 Oracle Company Detail
11.3.2 Oracle Business Overview
11.3.3 Oracle Business-Process-as-a-Service (BPaaS) Introduction
11.3.4 Oracle Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.3.5 Oracle Recent Development
11.4 Accenture
11.4.1 Accenture Company Detail
11.4.2 Accenture Business Overview
11.4.3 Accenture Business-Process-as-a-Service (BPaaS) Introduction
11.4.4 Accenture Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.4.5 Accenture Recent Development
11.5 Capgemini
11.5.1 Capgemini Company Detail
11.5.2 Capgemini Business Overview
11.5.3 Capgemini Business-Process-as-a-Service (BPaaS) Introduction
11.5.4 Capgemini Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.5.5 Capgemini Recent Development
11.6 Fujitsu
11.6.1 Fujitsu Company Detail
11.6.2 Fujitsu Business Overview
11.6.3 Fujitsu Business-Process-as-a-Service (BPaaS) Introduction
11.6.4 Fujitsu Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.6.5 Fujitsu Recent Development
11.7 TCS
11.7.1 TCS Company Detail
11.7.2 TCS Business Overview
11.7.3 TCS Business-Process-as-a-Service (BPaaS) Introduction
11.7.4 TCS Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.7.5 TCS Recent Development
11.8 Cognizant
11.8.1 Cognizant Company Detail
11.8.2 Cognizant Business Overview
11.8.3 Cognizant Business-Process-as-a-Service (BPaaS) Introduction
11.8.4 Cognizant Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.8.5 Cognizant Recent Development
11.9 Genpact
11.9.1 Genpact Company Detail
11.9.2 Genpact Business Overview
11.9.3 Genpact Business-Process-as-a-Service (BPaaS) Introduction
11.9.4 Genpact Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.9.5 Genpact Recent Development
11.10 EXL
11.10.1 EXL Company Detail
11.10.2 EXL Business Overview
11.10.3 EXL Business-Process-as-a-Service (BPaaS) Introduction
11.10.4 EXL Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.10.5 EXL Recent Development
11.11 HCL
11.11.1 HCL Company Detail
11.11.2 HCL Business Overview
11.11.3 HCL Business-Process-as-a-Service (BPaaS) Introduction
11.11.4 HCL Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.11.5 HCL Recent Development
11.12 Wipro
11.12.1 Wipro Company Detail
11.12.2 Wipro Business Overview
11.12.3 Wipro Business-Process-as-a-Service (BPaaS) Introduction
11.12.4 Wipro Revenue in Business-Process-as-a-Service (BPaaS) Business (2019-2024)
11.12.5 Wipro Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
IBM
SAP SE
Oracle
Accenture
Capgemini
Fujitsu
TCS
Cognizant
Genpact
EXL
HCL
Wipro
Ìý
Ìý
*If Applicable.