China BPO Services 麻豆原创 Summary, Competitive Analysis and Forecast to 2027
Summary
BPO Services in China industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2017-22, and forecast to 2027). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Key Highlights
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The Chinese BPO services market had total revenues of $32.3 billion in 2022, representing a compound annual growth rate (CAGR) of 6.9% between 2017 and 2022.
- The vertical-specific BPO segment accounted for the market's largest proportion in 2022, with total revenues of $8.8 billion, equivalent to 27.3% of the market's overall value.
- Low labor costs combined with highly skilled labor make China one of the top destinations for outsourcing business processes by business leaders to achieve quality work at minimal costs.
Scope
- Save time carrying out entry-level research by identifying the size, growth, and leading players in the bpo services market in China
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in China
- Leading company profiles reveal details of key bpo services market players鈥� global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the China bpo services market with five year forecasts by both value and volume
Reasons to Buy
- What was the size of the China bpo services market by value in 2022?
- What will be the size of the China bpo services market in 2027?
- What factors are affecting the strength of competition in the China bpo services market?
- How has the market performed over the last five years?
- Who are the top competitors in China's bpo services market?
Table of Contents
1 Executive Summary
1.1. 麻豆原创 value
1.2. 麻豆原创 value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. 麻豆原创 rivalry
1.6. Competitive landscape
2 麻豆原创 Overview
2.1. 麻豆原创 definition
2.2. 麻豆原创 analysis
3 麻豆原创 Data
3.1. 麻豆原创 value
4 麻豆原创 Segmentation
4.1. Category segmentation
4.2. Geography segmentation
5 麻豆原创 Outlook
5.1. 麻豆原创 value forecast
6 Five Forces Analysis
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 Competitive Landscape
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What are the strengths of leading players?
8 Company Profiles
8.1. Infosys Limited
8.2. HCL Technologies Limited
8.3. ISS AS
8.4. Capgemini SE
9 Macroeconomic Indicators
9.1. Country data
10 Appendix
10.1. Methodology
10.2. Industry associations
10.3. Related 麻豆原创Line research
10.4. About 麻豆原创Line
List of Tables
List of Tables
Table 1: China BPO services market value: $ million, 2017-22
Table 2: China BPO services market category segmentation: % share, by value, 2017-2022
Table 3: China BPO services market category segmentation: $ million, 2017-2022
Table 4: China BPO services market geography segmentation: $ million, 2022
Table 5: China BPO services market value forecast: $ million, 2022-27
Table 6: Infosys Limited: key facts
Table 7: Infosys Limited: Annual Financial Ratios
Table 8: Infosys Limited: Key Employees
Table 9: Infosys Limited: Key Employees Continued
Table 10: HCL Technologies Limited: key facts
Table 11: HCL Technologies Limited: Annual Financial Ratios
Table 12: HCL Technologies Limited: Key Employees
Table 13: HCL Technologies Limited: Key Employees Continued
Table 14: ISS AS: key facts
Table 15: ISS AS: Annual Financial Ratios
Table 16: ISS AS: Key Employees
Table 17: Capgemini SE: key facts
Table 18: Capgemini SE: Annual Financial Ratios
Table 19: Capgemini SE: Key Employees
Table 20: Capgemini SE: Key Employees Continued
Table 21: China size of population (million), 2018-22
Table 22: China gdp (constant 2005 prices, $ billion), 2018-22
Table 23: China gdp (current prices, $ billion), 2018-22
Table 24: China inflation, 2018-22
Table 25: China consumer price index (absolute), 2018-22
Table 26: China exchange rate, 2018-22
List of Figures
List of Figures
Figure 1: China BPO services market value: $ million, 2017-22
Figure 2: China BPO services market category segmentation: $ million, 2017-2022
Figure 3: China BPO services market geography segmentation: % share, by value, 2022
Figure 4: China BPO services market value forecast: $ million, 2022-27
Figure 5: Forces driving competition in the BPO services market in China, 2022
Figure 6: Drivers of buyer power in the BPO services market in China, 2022
Figure 7: Drivers of supplier power in the BPO services market in China, 2022
Figure 8: Factors influencing the likelihood of new entrants in the BPO services market in China, 2022
Figure 9: Factors influencing the threat of substitutes in the BPO services market in China, 2022
Figure 10: Drivers of degree of rivalry in the BPO services market in China, 2022
Infosys Limited
HCL Technologies Limited
ISS AS
Capgemini SE
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*If Applicable.