

A CRM app is a software program that helps businesses manage customer relationships. CRM stands for customer relationship management and is used to improve a business鈥檚 relationship with its customers.
The global CRM Apps market size is projected to grow from US$ 354 million in 2024 to US$ 885 million in 2030; it is expected to grow at a CAGR of 16.5% from 2024 to 2030.
The 鈥淐RM Apps Industry Forecast鈥 looks at past sales and reviews total world CRM Apps sales in 2022, providing a comprehensive analysis by region and market sector of projected CRM Apps sales for 2023 through 2029. With CRM Apps sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world CRM Apps industry.
This Insight Report provides a comprehensive analysis of the global CRM Apps landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on CRM Apps portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥 unique position in an accelerating global CRM Apps market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for CRM Apps and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global CRM Apps.
United States market for CRM Apps is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for CRM Apps is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for CRM Apps is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key CRM Apps players cover Salesforce, Zoho, Insightly, Freshsales, Pipedrive, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of CRM Apps market by product type, application, key players and key regions and countries.
Segmentation by Type:
Collaborative
Analytical
Operational
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Segmentation by Type:
Collaborative
Analytical
Operational
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Salesforce
Zoho
Insightly
Freshsales
Pipedrive
Nimble
Copper
Cirrus Insight
HubSpot
Zendesk
Salesflare
Capsule
Agile
Microsoft Dynamics 365
Keap
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 麻豆原创 Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 麻豆原创 Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 麻豆原创 Estimation Caveats
2 Executive Summary
2.1 World 麻豆原创 Overview
2.1.1 Global CRM Apps 麻豆原创 Size 2019-2030
2.1.2 CRM Apps 麻豆原创 Size CAGR by Region (2019 VS 2023 VS 2030)
2.1.3 World Current & Future Analysis for CRM Apps by Country/Region, 2019, 2023 & 2030
2.2 CRM Apps Segment by Type
2.2.1 Collaborative
2.2.2 Analytical
2.2.3 Operational
2.3 CRM Apps 麻豆原创 Size by Type
2.3.1 CRM Apps 麻豆原创 Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global CRM Apps 麻豆原创 Size 麻豆原创 Share by Type (2019-2024)
2.4 CRM Apps Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 CRM Apps 麻豆原创 Size by Application
2.5.1 CRM Apps 麻豆原创 Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global CRM Apps 麻豆原创 Size 麻豆原创 Share by Application (2019-2024)
3 CRM Apps 麻豆原创 Size by Player
3.1 CRM Apps 麻豆原创 Size 麻豆原创 Share by Player
3.1.1 Global CRM Apps Revenue by Player (2019-2024)
3.1.2 Global CRM Apps Revenue 麻豆原创 Share by Player (2019-2024)
3.2 Global CRM Apps Key Players Head office and Products Offered
3.3 麻豆原创 Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 CRM Apps by Region
4.1 CRM Apps 麻豆原创 Size by Region (2019-2024)
4.2 Global CRM Apps Annual Revenue by Country/Region (2019-2024)
4.3 Americas CRM Apps 麻豆原创 Size Growth (2019-2024)
4.4 APAC CRM Apps 麻豆原创 Size Growth (2019-2024)
4.5 Europe CRM Apps 麻豆原创 Size Growth (2019-2024)
4.6 Middle East & Africa CRM Apps 麻豆原创 Size Growth (2019-2024)
5 Americas
5.1 Americas CRM Apps 麻豆原创 Size by Country (2019-2024)
5.2 Americas CRM Apps 麻豆原创 Size by Type (2019-2024)
5.3 Americas CRM Apps 麻豆原创 Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC CRM Apps 麻豆原创 Size by Region (2019-2024)
6.2 APAC CRM Apps 麻豆原创 Size by Type (2019-2024)
6.3 APAC CRM Apps 麻豆原创 Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe CRM Apps 麻豆原创 Size by Country (2019-2024)
7.2 Europe CRM Apps 麻豆原创 Size by Type (2019-2024)
7.3 Europe CRM Apps 麻豆原创 Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa CRM Apps by Region (2019-2024)
8.2 Middle East & Africa CRM Apps 麻豆原创 Size by Type (2019-2024)
8.3 Middle East & Africa CRM Apps 麻豆原创 Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 麻豆原创 Drivers, Challenges and Trends
9.1 麻豆原创 Drivers & Growth Opportunities
9.2 麻豆原创 Challenges & Risks
9.3 Industry Trends
10 Global CRM Apps 麻豆原创 Forecast
10.1 Global CRM Apps Forecast by Region (2025-2030)
10.1.1 Global CRM Apps Forecast by Region (2025-2030)
10.1.2 Americas CRM Apps Forecast
10.1.3 APAC CRM Apps Forecast
10.1.4 Europe CRM Apps Forecast
10.1.5 Middle East & Africa CRM Apps Forecast
10.2 Americas CRM Apps Forecast by Country (2025-2030)
10.2.1 United States 麻豆原创 CRM Apps Forecast
10.2.2 Canada 麻豆原创 CRM Apps Forecast
10.2.3 Mexico 麻豆原创 CRM Apps Forecast
10.2.4 Brazil 麻豆原创 CRM Apps Forecast
10.3 APAC CRM Apps Forecast by Region (2025-2030)
10.3.1 China CRM Apps 麻豆原创 Forecast
10.3.2 Japan 麻豆原创 CRM Apps Forecast
10.3.3 Korea 麻豆原创 CRM Apps Forecast
10.3.4 Southeast Asia 麻豆原创 CRM Apps Forecast
10.3.5 India 麻豆原创 CRM Apps Forecast
10.3.6 Australia 麻豆原创 CRM Apps Forecast
10.4 Europe CRM Apps Forecast by Country (2025-2030)
10.4.1 Germany 麻豆原创 CRM Apps Forecast
10.4.2 France 麻豆原创 CRM Apps Forecast
10.4.3 UK 麻豆原创 CRM Apps Forecast
10.4.4 Italy 麻豆原创 CRM Apps Forecast
10.4.5 Russia 麻豆原创 CRM Apps Forecast
10.5 Middle East & Africa CRM Apps Forecast by Region (2025-2030)
10.5.1 Egypt 麻豆原创 CRM Apps Forecast
10.5.2 South Africa 麻豆原创 CRM Apps Forecast
10.5.3 Israel 麻豆原创 CRM Apps Forecast
10.5.4 Turkey 麻豆原创 CRM Apps Forecast
10.6 Global CRM Apps Forecast by Type (2025-2030)
10.7 Global CRM Apps Forecast by Application (2025-2030)
10.7.1 GCC Countries 麻豆原创 CRM Apps Forecast
11 Key Players Analysis
11.1 Salesforce
11.1.1 Salesforce Company Information
11.1.2 Salesforce CRM Apps Product Offered
11.1.3 Salesforce CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.1.4 Salesforce Main Business Overview
11.1.5 Salesforce Latest Developments
11.2 Zoho
11.2.1 Zoho Company Information
11.2.2 Zoho CRM Apps Product Offered
11.2.3 Zoho CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.2.4 Zoho Main Business Overview
11.2.5 Zoho Latest Developments
11.3 Insightly
11.3.1 Insightly Company Information
11.3.2 Insightly CRM Apps Product Offered
11.3.3 Insightly CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.3.4 Insightly Main Business Overview
11.3.5 Insightly Latest Developments
11.4 Freshsales
11.4.1 Freshsales Company Information
11.4.2 Freshsales CRM Apps Product Offered
11.4.3 Freshsales CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.4.4 Freshsales Main Business Overview
11.4.5 Freshsales Latest Developments
11.5 Pipedrive
11.5.1 Pipedrive Company Information
11.5.2 Pipedrive CRM Apps Product Offered
11.5.3 Pipedrive CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.5.4 Pipedrive Main Business Overview
11.5.5 Pipedrive Latest Developments
11.6 Nimble
11.6.1 Nimble Company Information
11.6.2 Nimble CRM Apps Product Offered
11.6.3 Nimble CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.6.4 Nimble Main Business Overview
11.6.5 Nimble Latest Developments
11.7 Copper
11.7.1 Copper Company Information
11.7.2 Copper CRM Apps Product Offered
11.7.3 Copper CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.7.4 Copper Main Business Overview
11.7.5 Copper Latest Developments
11.8 Cirrus Insight
11.8.1 Cirrus Insight Company Information
11.8.2 Cirrus Insight CRM Apps Product Offered
11.8.3 Cirrus Insight CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.8.4 Cirrus Insight Main Business Overview
11.8.5 Cirrus Insight Latest Developments
11.9 HubSpot
11.9.1 HubSpot Company Information
11.9.2 HubSpot CRM Apps Product Offered
11.9.3 HubSpot CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.9.4 HubSpot Main Business Overview
11.9.5 HubSpot Latest Developments
11.10 Zendesk
11.10.1 Zendesk Company Information
11.10.2 Zendesk CRM Apps Product Offered
11.10.3 Zendesk CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.10.4 Zendesk Main Business Overview
11.10.5 Zendesk Latest Developments
11.11 Salesflare
11.11.1 Salesflare Company Information
11.11.2 Salesflare CRM Apps Product Offered
11.11.3 Salesflare CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.11.4 Salesflare Main Business Overview
11.11.5 Salesflare Latest Developments
11.12 Capsule
11.12.1 Capsule Company Information
11.12.2 Capsule CRM Apps Product Offered
11.12.3 Capsule CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.12.4 Capsule Main Business Overview
11.12.5 Capsule Latest Developments
11.13 Agile
11.13.1 Agile Company Information
11.13.2 Agile CRM Apps Product Offered
11.13.3 Agile CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.13.4 Agile Main Business Overview
11.13.5 Agile Latest Developments
11.14 Microsoft Dynamics 365
11.14.1 Microsoft Dynamics 365 Company Information
11.14.2 Microsoft Dynamics 365 CRM Apps Product Offered
11.14.3 Microsoft Dynamics 365 CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.14.4 Microsoft Dynamics 365 Main Business Overview
11.14.5 Microsoft Dynamics 365 Latest Developments
11.15 Keap
11.15.1 Keap Company Information
11.15.2 Keap CRM Apps Product Offered
11.15.3 Keap CRM Apps Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
11.15.4 Keap Main Business Overview
11.15.5 Keap Latest Developments
12 Research Findings and Conclusion
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*If Applicable.