The global Cloud IT Service Management (ITSM) market size was valued at USD 2583.7 million in 2023 and is forecast to a readjusted size of USD 3317.7 million by 2030 with a CAGR of 3.6% during review period.
ITSM focuses on the management of the IT infrastructure, including hardware, software, processes, and services. While these services can be delivered independently, you'll find more value from solutions that combine capabilities for essential business functions, such as the delivery of business services, support for agile development and DevOps , and support for cloud services.
This report includes an overview of the development of the Cloud IT Service Management (ITSM) industry chain, the market status of BFSI (Service Portfolio Management, Configuration & Change Management), IT & Telecommunication (Service Portfolio Management, Configuration & Change Management), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Cloud IT Service Management (ITSM).
Regionally, the report analyzes the Cloud IT Service Management (ITSM) markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Cloud IT Service Management (ITSM) market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Cloud IT Service Management (ITSM) market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Cloud IT Service Management (ITSM) industry.
The report involves analyzing the market at a macro level:
麻豆原创 Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Service Portfolio Management, Configuration & Change Management).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Cloud IT Service Management (ITSM) market.
Regional Analysis: The report involves examining the Cloud IT Service Management (ITSM) market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
麻豆原创 Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Cloud IT Service Management (ITSM) market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Cloud IT Service Management (ITSM):
Company Analysis: Report covers individual Cloud IT Service Management (ITSM) players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Cloud IT Service Management (ITSM) This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (BFSI, IT & Telecommunication).
Technology Analysis: Report covers specific technologies relevant to Cloud IT Service Management (ITSM). It assesses the current state, advancements, and potential future developments in Cloud IT Service Management (ITSM) areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Cloud IT Service Management (ITSM) market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
麻豆原创 Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
麻豆原创 Segmentation
Cloud IT Service Management (ITSM) market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
麻豆原创 segment by Type
Service Portfolio Management
Configuration & Change Management
Operations & Performance Management
麻豆原创 segment by Application
BFSI
IT & Telecommunication
Retail & Consumer Goods
麻豆原创 segment by players, this report covers
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks
麻豆原创 segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Cloud IT Service Management (ITSM) product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Cloud IT Service Management (ITSM), with revenue, gross margin and global market share of Cloud IT Service Management (ITSM) from 2019 to 2024.
Chapter 3, the Cloud IT Service Management (ITSM) competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Cloud IT Service Management (ITSM) market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Cloud IT Service Management (ITSM).
Chapter 13, to describe Cloud IT Service Management (ITSM) research findings and conclusion.
Please Note - This is an on demand report and will be delivered in 2 business days (48 Hours) post payment.
1 麻豆原创 Overview
1.1 Product Overview and Scope of Cloud IT Service Management (ITSM)
1.2 麻豆原创 Estimation Caveats and Base Year
1.3 Classification of Cloud IT Service Management (ITSM) by Type
1.3.1 Overview: Global Cloud IT Service Management (ITSM) 麻豆原创 Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global Cloud IT Service Management (ITSM) Consumption Value 麻豆原创 Share by Type in 2023
1.3.3 Service Portfolio Management
1.3.4 Configuration & Change Management
1.3.5 Operations & Performance Management
1.4 Global Cloud IT Service Management (ITSM) 麻豆原创 by Application
1.4.1 Overview: Global Cloud IT Service Management (ITSM) 麻豆原创 Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 BFSI
1.4.3 IT & Telecommunication
1.4.4 Retail & Consumer Goods
1.5 Global Cloud IT Service Management (ITSM) 麻豆原创 Size & Forecast
1.6 Global Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast by Region
1.6.1 Global Cloud IT Service Management (ITSM) 麻豆原创 Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global Cloud IT Service Management (ITSM) 麻豆原创 Size by Region, (2019-2030)
1.6.3 North America Cloud IT Service Management (ITSM) 麻豆原创 Size and Prospect (2019-2030)
1.6.4 Europe Cloud IT Service Management (ITSM) 麻豆原创 Size and Prospect (2019-2030)
1.6.5 Asia-Pacific Cloud IT Service Management (ITSM) 麻豆原创 Size and Prospect (2019-2030)
1.6.6 South America Cloud IT Service Management (ITSM) 麻豆原创 Size and Prospect (2019-2030)
1.6.7 Middle East and Africa Cloud IT Service Management (ITSM) 麻豆原创 Size and Prospect (2019-2030)
2 Company Profiles
2.1 ServiceNow
2.1.1 ServiceNow Details
2.1.2 ServiceNow Major Business
2.1.3 ServiceNow Cloud IT Service Management (ITSM) Product and Solutions
2.1.4 ServiceNow Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.1.5 ServiceNow Recent Developments and Future Plans
2.2 HPE
2.2.1 HPE Details
2.2.2 HPE Major Business
2.2.3 HPE Cloud IT Service Management (ITSM) Product and Solutions
2.2.4 HPE Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.2.5 HPE Recent Developments and Future Plans
2.3 IBM
2.3.1 IBM Details
2.3.2 IBM Major Business
2.3.3 IBM Cloud IT Service Management (ITSM) Product and Solutions
2.3.4 IBM Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.3.5 IBM Recent Developments and Future Plans
2.4 BMC Software
2.4.1 BMC Software Details
2.4.2 BMC Software Major Business
2.4.3 BMC Software Cloud IT Service Management (ITSM) Product and Solutions
2.4.4 BMC Software Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.4.5 BMC Software Recent Developments and Future Plans
2.5 CA Technologies
2.5.1 CA Technologies Details
2.5.2 CA Technologies Major Business
2.5.3 CA Technologies Cloud IT Service Management (ITSM) Product and Solutions
2.5.4 CA Technologies Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.5.5 CA Technologies Recent Developments and Future Plans
2.6 Cherwell Software
2.6.1 Cherwell Software Details
2.6.2 Cherwell Software Major Business
2.6.3 Cherwell Software Cloud IT Service Management (ITSM) Product and Solutions
2.6.4 Cherwell Software Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.6.5 Cherwell Software Recent Developments and Future Plans
2.7 Ivanti
2.7.1 Ivanti Details
2.7.2 Ivanti Major Business
2.7.3 Ivanti Cloud IT Service Management (ITSM) Product and Solutions
2.7.4 Ivanti Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.7.5 Ivanti Recent Developments and Future Plans
2.8 Citrix Systems
2.8.1 Citrix Systems Details
2.8.2 Citrix Systems Major Business
2.8.3 Citrix Systems Cloud IT Service Management (ITSM) Product and Solutions
2.8.4 Citrix Systems Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.8.5 Citrix Systems Recent Developments and Future Plans
2.9 Hornbill
2.9.1 Hornbill Details
2.9.2 Hornbill Major Business
2.9.3 Hornbill Cloud IT Service Management (ITSM) Product and Solutions
2.9.4 Hornbill Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.9.5 Hornbill Recent Developments and Future Plans
2.10 Axios Systems
2.10.1 Axios Systems Details
2.10.2 Axios Systems Major Business
2.10.3 Axios Systems Cloud IT Service Management (ITSM) Product and Solutions
2.10.4 Axios Systems Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.10.5 Axios Systems Recent Developments and Future Plans
2.11 Efecte
2.11.1 Efecte Details
2.11.2 Efecte Major Business
2.11.3 Efecte Cloud IT Service Management (ITSM) Product and Solutions
2.11.4 Efecte Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.11.5 Efecte Recent Developments and Future Plans
2.12 ManageEngine
2.12.1 ManageEngine Details
2.12.2 ManageEngine Major Business
2.12.3 ManageEngine Cloud IT Service Management (ITSM) Product and Solutions
2.12.4 ManageEngine Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.12.5 ManageEngine Recent Developments and Future Plans
2.13 EasyVista
2.13.1 EasyVista Details
2.13.2 EasyVista Major Business
2.13.3 EasyVista Cloud IT Service Management (ITSM) Product and Solutions
2.13.4 EasyVista Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.13.5 EasyVista Recent Developments and Future Plans
2.14 Atlassian
2.14.1 Atlassian Details
2.14.2 Atlassian Major Business
2.14.3 Atlassian Cloud IT Service Management (ITSM) Product and Solutions
2.14.4 Atlassian Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.14.5 Atlassian Recent Developments and Future Plans
2.15 Alemba
2.15.1 Alemba Details
2.15.2 Alemba Major Business
2.15.3 Alemba Cloud IT Service Management (ITSM) Product and Solutions
2.15.4 Alemba Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.15.5 Alemba Recent Developments and Future Plans
2.16 SysAid
2.16.1 SysAid Details
2.16.2 SysAid Major Business
2.16.3 SysAid Cloud IT Service Management (ITSM) Product and Solutions
2.16.4 SysAid Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.16.5 SysAid Recent Developments and Future Plans
2.17 Microsoft
2.17.1 Microsoft Details
2.17.2 Microsoft Major Business
2.17.3 Microsoft Cloud IT Service Management (ITSM) Product and Solutions
2.17.4 Microsoft Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.17.5 Microsoft Recent Developments and Future Plans
2.18 LogMein
2.18.1 LogMein Details
2.18.2 LogMein Major Business
2.18.3 LogMein Cloud IT Service Management (ITSM) Product and Solutions
2.18.4 LogMein Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.18.5 LogMein Recent Developments and Future Plans
2.19 Micro Focus
2.19.1 Micro Focus Details
2.19.2 Micro Focus Major Business
2.19.3 Micro Focus Cloud IT Service Management (ITSM) Product and Solutions
2.19.4 Micro Focus Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.19.5 Micro Focus Recent Developments and Future Plans
2.20 Freshworks
2.20.1 Freshworks Details
2.20.2 Freshworks Major Business
2.20.3 Freshworks Cloud IT Service Management (ITSM) Product and Solutions
2.20.4 Freshworks Cloud IT Service Management (ITSM) Revenue, Gross Margin and 麻豆原创 Share (2019-2024)
2.20.5 Freshworks Recent Developments and Future Plans
3 麻豆原创 Competition, by Players
3.1 Global Cloud IT Service Management (ITSM) Revenue and Share by Players (2019-2024)
3.2 麻豆原创 Share Analysis (2023)
3.2.1 麻豆原创 Share of Cloud IT Service Management (ITSM) by Company Revenue
3.2.2 Top 3 Cloud IT Service Management (ITSM) Players 麻豆原创 Share in 2023
3.2.3 Top 6 Cloud IT Service Management (ITSM) Players 麻豆原创 Share in 2023
3.3 Cloud IT Service Management (ITSM) 麻豆原创: Overall Company Footprint Analysis
3.3.1 Cloud IT Service Management (ITSM) 麻豆原创: Region Footprint
3.3.2 Cloud IT Service Management (ITSM) 麻豆原创: Company Product Type Footprint
3.3.3 Cloud IT Service Management (ITSM) 麻豆原创: Company Product Application Footprint
3.4 New 麻豆原创 Entrants and Barriers to 麻豆原创 Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 麻豆原创 Size Segment by Type
4.1 Global Cloud IT Service Management (ITSM) Consumption Value and 麻豆原创 Share by Type (2019-2024)
4.2 Global Cloud IT Service Management (ITSM) 麻豆原创 Forecast by Type (2025-2030)
5 麻豆原创 Size Segment by Application
5.1 Global Cloud IT Service Management (ITSM) Consumption Value 麻豆原创 Share by Application (2019-2024)
5.2 Global Cloud IT Service Management (ITSM) 麻豆原创 Forecast by Application (2025-2030)
6 North America
6.1 North America Cloud IT Service Management (ITSM) Consumption Value by Type (2019-2030)
6.2 North America Cloud IT Service Management (ITSM) Consumption Value by Application (2019-2030)
6.3 North America Cloud IT Service Management (ITSM) 麻豆原创 Size by Country
6.3.1 North America Cloud IT Service Management (ITSM) Consumption Value by Country (2019-2030)
6.3.2 United States Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
6.3.3 Canada Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
6.3.4 Mexico Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
7 Europe
7.1 Europe Cloud IT Service Management (ITSM) Consumption Value by Type (2019-2030)
7.2 Europe Cloud IT Service Management (ITSM) Consumption Value by Application (2019-2030)
7.3 Europe Cloud IT Service Management (ITSM) 麻豆原创 Size by Country
7.3.1 Europe Cloud IT Service Management (ITSM) Consumption Value by Country (2019-2030)
7.3.2 Germany Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
7.3.3 France Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
7.3.4 United Kingdom Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
7.3.5 Russia Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
7.3.6 Italy Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
8 Asia-Pacific
8.1 Asia-Pacific Cloud IT Service Management (ITSM) Consumption Value by Type (2019-2030)
8.2 Asia-Pacific Cloud IT Service Management (ITSM) Consumption Value by Application (2019-2030)
8.3 Asia-Pacific Cloud IT Service Management (ITSM) 麻豆原创 Size by Region
8.3.1 Asia-Pacific Cloud IT Service Management (ITSM) Consumption Value by Region (2019-2030)
8.3.2 China Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
8.3.3 Japan Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
8.3.4 South Korea Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
8.3.5 India Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
8.3.6 Southeast Asia Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
8.3.7 Australia Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
9 South America
9.1 South America Cloud IT Service Management (ITSM) Consumption Value by Type (2019-2030)
9.2 South America Cloud IT Service Management (ITSM) Consumption Value by Application (2019-2030)
9.3 South America Cloud IT Service Management (ITSM) 麻豆原创 Size by Country
9.3.1 South America Cloud IT Service Management (ITSM) Consumption Value by Country (2019-2030)
9.3.2 Brazil Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
9.3.3 Argentina Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
10 Middle East & Africa
10.1 Middle East & Africa Cloud IT Service Management (ITSM) Consumption Value by Type (2019-2030)
10.2 Middle East & Africa Cloud IT Service Management (ITSM) Consumption Value by Application (2019-2030)
10.3 Middle East & Africa Cloud IT Service Management (ITSM) 麻豆原创 Size by Country
10.3.1 Middle East & Africa Cloud IT Service Management (ITSM) Consumption Value by Country (2019-2030)
10.3.2 Turkey Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
10.3.3 Saudi Arabia Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
10.3.4 UAE Cloud IT Service Management (ITSM) 麻豆原创 Size and Forecast (2019-2030)
11 麻豆原创 Dynamics
11.1 Cloud IT Service Management (ITSM) 麻豆原创 Drivers
11.2 Cloud IT Service Management (ITSM) 麻豆原创 Restraints
11.3 Cloud IT Service Management (ITSM) Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 Industry Chain Analysis
12.1 Cloud IT Service Management (ITSM) Industry Chain
12.2 Cloud IT Service Management (ITSM) Upstream Analysis
12.3 Cloud IT Service Management (ITSM) Midstream Analysis
12.4 Cloud IT Service Management (ITSM) Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks
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*If Applicable.